A new website for a new era
Websites are more than shop windows. They are not simple content repositories; they are the embodiment of the soul of a business. Like scruffy shoes or unkempt hair, these first im
Do Your Job
Part 2 of a 3-part series on changing the client service model I spent yesterday afternoon at Gillette stadium in Foxboro, Massachusetts, and it struck me that the New England Pat
Party like it’s 2000 (even if you’re not a Mets fan)
I’ll begin by assuring those who have known me for a long time that I haven’t abandoned the Phillies’ Phaithful for the Mets’ bandwagon. While I’m not a fan of the Mets,
Exceptional Service from Amtrak. Wait, What?
This blog is part 1 of a 3 part series on client service. I recently had an experience that I just have to share with you. It made such an impact on me that I’ve been thinking ab
Good Behavior is Good Business
Here’s the truth: collaborative, respectful partnerships generate the most impactful results. When the relationship between a PR agency and a client is mutually considerate, stre
Why Paragon, Mike?
In my first weeks at Paragon I’ve had many conversations with friends and colleagues that always seem to reach the same question: why Paragon, Mike? I thought it would be fitting
Reputation Matters
In the wake of Paragon PR achieving its first agency awards – winning a 2015 Communicator Award and being named as a finalist in the Stevie Awards – I thought it would
Five things my sister’s wedding taught me about business
Image courtesy of the Newlyweds, and their hilarious dog Dexter. This past weekend I spent hours in front of cameras, friends and most importantly, family. As my face has spent t
Maximize your industry event participation
When all’s said and done, the most important factor in a successful industry event is the value of networking. For most people, everything else is secondary. The quality of panel
First impressions last the longest
Regulation has sparked the creation of numerous firms in the financial technology and trading arena. It’s often difficult to distinguish them. Given this rapid expansion, the qua